Shipping Policy
Shipping Policy
Fresh. Secure. Delivered With Care.
At Lifestyle Roads Food and Restaurants, we take pride in delivering gourmet foods, specialty ingredients, and professional kitchen tools safely and efficiently. Because many of our products are perishable, we follow strict shipping procedures to protect quality and freshness.
Order Processing Time
Orders are processed within 1–3 business days
Orders placed after 2:00 PM EST will begin processing the next business day
Orders are not processed on Sundays or major holidays
During peak seasons, processing times may be slightly extended
You will receive a confirmation email once your order is placed and a tracking notification once it ships.
Perishable Items Shipping
To protect freshness and food safety, perishable products follow special shipping guidelines.
Shipping Days
Perishable items ship Monday through Wednesday only
This prevents weekend transit delays
Orders placed after Wednesday may ship the following Monday
Shipping Methods
2-Day Shipping (recommended)
Overnight Shipping (available in select areas)
Temperature-Controlled Packaging
Insulated boxes
Ice packs or dry ice (as required)
Temperature-protective liners
Moisture-resistant inner packaging
Important Customer Responsibility
Someone should be available to receive the package
Refrigerate perishable items immediately upon arrival
Report any issues within 24 hours of delivery
Non-Perishable Items Shipping
Includes:
Specialty pantry items
Dry goods
Kitchen tools
Cookware
Gift sets (non-perishable)
Shipping Timeline:
Processing: 1–3 business days
Standard Shipping: 5–7 business days
Expedited options available at checkout
Free Shipping:
Free standard shipping on non-perishable orders over $75
Shipping Rates
Shipping costs are calculated at checkout based on weight, location, and delivery speed.
Typical rates:
Standard Shipping: Calculated at checkout
2-Day Perishable Shipping: Starting at $19.99
Overnight Perishable Shipping: Starting at $29.99
Free shipping on qualifying non-perishable orders ($75+)
Delivery Guidelines
A signature may be required for high-value orders
We are not responsible for delays caused by carriers or weather conditions
We are not liable for packages left unattended after confirmed delivery
Delivery times are estimates and not guarantees
Incorrect Address Policy
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
Additional shipping fees may apply
We are not responsible for spoiled perishables due to address errors
Address changes cannot be guaranteed after shipment
Warm Weather Shipping (May–September)
During warmer months:
We may require upgraded shipping for perishables
Additional cooling materials may be used
Some items may be temporarily unavailable in extreme heat regions
Our priority is protecting product integrity.
Shipping Restrictions
We currently ship within the United States only.
We may be unable to ship perishable items to:
PO Boxes
APO/FPO addresses
Locations without reliable delivery access
Certain remote regions during extreme weather
Damaged or Delayed Shipments
If your order arrives:
Damaged
Spoiled
Missing items
Significantly delayed
Please contact us within 24 hours of delivery with photos (if applicable).
We will issue:
Replacement
Store credit
Or full refund
Customer satisfaction and product safety are our top priorities.
Tracking Your Order
Once your order ships, you will receive:
Carrier name
Tracking number
Estimated delivery date
Please monitor tracking to ensure timely receipt of perishable deliveries.
Contact Us
For shipping questions or concerns:
Email: support@lifestyleroadsfoodandrestaurants.com
Customer Support Hours: Monday–Friday, 9AM–7PM EST
Lifestyle Roads Food and Restaurants
Curated Quality. Protected Freshness. Delivered With Care.